Shipping Policy
When your order leaves us, how long it takes to reach you, and what to do if something is wrong. Seven short answers.
How long before my order ships?
BloomQueen supplement orders are usually prepared and dispatched within 5 business days.
You will receive a tracking email once your order is on the way.
How long does delivery take?
After dispatch:
Delivery times are estimates and may be affected by customs, public holidays, weather or carrier delays.
How do I track my order?
Once your order ships, we will email you a tracking number.
Use that number on Track your order to check your parcel status.
How much is shipping?
Within Singapore, buy any 3 bottles above and delivery is free at checkout; Malaysia and Hong Kong orders have delivery waived at every size. Any shipping cost is clearly shown at checkout before payment.
Some orders may qualify for delivery at no charge, depending on the destination or the promotion running at the time.
Do you ship BloomQueen supplements internationally?
Yes, BloomQueen supplements ship to many countries.
Some destinations may have restrictions on supplements. If we are unable to ship to your location, we will let you know.
Will I need to pay customs or import fees?
International orders may be subject to local customs duties, taxes or import fees.
These charges are determined by local authorities and are the customer's responsibility.
What if my parcel is late or I entered the wrong address?
If your parcel is significantly delayed, or you entered the wrong address, contact us as soon as possible at:
If the order has not been dispatched, we will try to update the address. Once shipped, changes may no longer be possible.
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